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Help

Welcome to our help page! Please take a moment to look over our FAQ before contacting us.

      For technical support, call us at 888-966-2110 or email
techSupport@ahtechsolutions.com
  • 1 year free basic technical support
  • All technical support is conducted by Cisco Certified engineers
  • Hours 8 x 5 Next business day PST
  • Premium tech support available. Please speak with your account manager

Frequently Asked Questions (FAQ)

Why Buy Pre-Owned Networking Equipment?
Computer equipment has always been one of the highest expenses for any business. One reason for this is that many people buy new without considering the alternatives. In the business world, it is expected for CIO's and purchasing managers to use the secondary market as an alternative to retail channels. By leveraging AH Tech Solutions, customers can realize savings of up to 90%.
What Is Your Warranty?
AH Tech Solutions offers a 1 year exchange warranty for all used and refurbished equipment sold to end users. A 90 day warranty is available to resellers. For more information click here
What Level Of Technical Support Can You Provide?
All software, computer and networking equipment users require technical support at one point or another. Having the Cisco equipment you need and being able to use it effectively are two different things. If you have technical questions regarding your recently purchased equipment, we have you covered. Our Cisco certified engineers can audit your network, make recommendations, configure and help maintain your network. Please contact a sales rep for details.
How Fast Can You Ship?
AH Tech Solutions keeps stocks up to $25 million in inventory. Because of this, we can usually ship items the same day you order it. Even if an item is out of stock, we can usually bring the item in and ship it out with 24-48 hours.
If you have any other question, contact us.